I had a chance to play around with a beautifully designed Japanese mobile app Mercari. According to the company, "Mercari is the biggest community-powered shopping fair in the palm of your hand. Shop from thousands of sellers with one-click purchases, and quickly sell your own new, pre-owned or handmade items." It's an amazing app, however, during my review, I took a stab at the top 10 usability improvements the app could use before moving to the U.S. market. Check them out!
Real estate on mobile devices is extremely valuable and scarce. Its usage, when well thought out and executed, is the app's bread and butter, which users will love to eat each time they use it. Is there a good reason why two notification icons are taking up horizontal menu space? Is it worth rethinking this strategy?
As a solition, centralize all Notification functionality underneath a single icon. Usage of color might be an option to explore, depending on the notification's urgency.
Guiding users to the desired content is crucial. While the ability to gracefully slide category panels is there (and beautifully executed), the usability drawback to this implementation is that users can only see 3 categories at a time. How can we potentially improve this?
Remember? We centralized the Notification functionality giving us some extra valuable space in the header. How about a Browse secondary hamburger menu? Engaging the menu displays the Categories panel, making it simpler to locate desired content.
The app presents users with long pages of listings. How can we help users access the app's features once they've potentially found themselves wondering off into the never ending depths of product listings?
Sticky menu? Perhaps just certain critical elements of the main menu?
Creating a clean form page is a great way to improve readability and its overall utility. Enhancing the visual hierarchy on the page can be a simple and effective improvement. If the image on the left is easier to scan, then I failed. If it's the one on the right, you're human.
The search functionality is obviously a very familiar way to locate information within a large dataset. But what happens if users can't really search? How can we help? In this example, the user specifies a search term, taps the Category button. The Category panel is displayed. Upon return to the previous screen, the focus is lost from the serach text field, effectively leaving the user wondering about how to engage the search, since there is no Search call to action on the page - it only exists on the keypad panel, which is currently invisible.
How about a clear Search call to action on the page? Users' ability to perform a search disappears once focus is lost from the search field, throw 'em a line.
What happens if the information users are looking for isn't there? How can we help?
In case there are 0 search results, place the search field along with the original keyword in it on the page. This allows users to quickly modify the search keyword if necessary.
The Search looking glass image looks a bit like a button. Can we do something about it?
Slightly enhance the visual - makie it look like a graphic, not a button. By the way, saving searches seems like such an amazing feature. Love it. Would it be worth exploring placing the saved searches within the type-ahead search text field?
Saving an unfinished listing seems like a super user-friendly feature. But once saved, where do these creatures live?
Sure, they're accessible once we try to Sell something, but are users expecting this behavior? Maybe, with time and usage. Can we make it easier on them by placing the Saved Listings option in the main menu?
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean euismod bibendum laoreet. Proin gravida dolor sit amet lacus accumsan et viverra justo commodo. Proin sodales pulvinar tempor. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Nam fermentum, nulla luctus pharetra vulputate, felis tellus mollis orci, sed rhoncus sapien nunc eget odio.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean euismod bibendum laoreet. Proin gravida dolor sit amet lacus accumsan et viverra justo commodo. Proin sodales pulvinar tempor. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Nam fermentum, nulla luctus pharetra vulputate, felis tellus mollis orci, sed rhoncus sapien nunc eget odio.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean euismod bibendum laoreet. Proin gravida dolor sit amet lacus accumsan et viverra justo commodo. Proin sodales pulvinar tempor. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Nam fermentum, nulla luctus pharetra vulputate, felis tellus mollis orci, sed rhoncus sapien nunc eget odio.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean euismod bibendum laoreet. Proin gravida dolor sit amet lacus accumsan et viverra justo commodo. Proin sodales pulvinar tempor. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Nam fermentum, nulla luctus pharetra vulputate, felis tellus mollis orci, sed rhoncus sapien nunc eget odio.
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I had a chance to play around with a beautifully designed Japanese mobile app Mercari. According to the company, "Mercari is the biggest community-powered shopping fair in the palm of your hand. Shop from thousands of sellers with one-click purchases, and quickly sell your own new, pre-owned or handmade items." It's an amazing app, however, during my review, I took a stab at the top 10 usability improvements the app could use before moving to the U.S. market. Check them out!